FAQs - Questions and answers
- Definitions of Car Salvage Insurance Categories
- Category A
A vehicle which has been written off and must be totally destroyed.
- Category B
A vehicle which has been written off from which spare parts may be salvaged, but the body shell must be crushed and the car should never return to the road.
- Category C
A damaged vehicle which the insurer has decided not to repair, but which could be repaired and returned to the road. Recorded at DVLA and HPI.
- Category D
A minimally damaged vehicle which the insurer has decided not to repair, but which could be repaired and returned to the road
- Category X
A vehicle which is not listed as being damaged on the HPI register, or one which may have very little damage. These vehicles may have been stolen and then recovered.
- Category A
- Does a vehicle start?
- We handle over 10,000 vehicles each year so we cannot look at each car to ensure it starts and drives. Vehicles are moved around our site by specialist fork lifts and we do not employ the additional staff to thoroughly check out each vehicle.
- The majority of vehicles do start and we provide heavy duty battery packs to assist our customers who wish to hear engines running.
- All repairable vehicles are sold as seen without warranty
- When do more vehicles arrive?
- Vehicles are arriving daily from several major insurance companies and are sold on a 'first come first served' basis.
- A £100 deposit will secure your purchase.
- This website is updated daily and contains all vehicles which are available for sale.
- If you are looking for a specific make or model then check our website every day.
- How do I pay?
- All vehicles must be paid for in full prior to collection or delivery.
- We accept cash, cheques with bankers card, debit cards and most major credit cards or we can arrange for you to pay for your vehicle at any branch of Barclays Bank.
- Vehicle Deposit Payments - A non-refundable deposit secures any vehicle for 7 days. The minimum deposit is normally £100.
- Vehicle Balance Payments - Vehicle balances paid by credit card are usually subject to a surcharge of 2% - to recover fees we pay to the credit card companies.
- The easiest way to pay a balance is to take cash to your local Barclays Bank and pay it into our account. Details on request.
- Have you the parts to repair the vehicle?
- Our spares department is based on a seperate site in Nantwich, Cheshire.
- Over 6,000 late model vehicles are dismantled each year so the choice of guaranteed second-hand parts is huge.
- Speak to the parts sales team to check prices and availability on 01270 627919 or email your enquiry to: email@example.com
- Present your vehicle sales invoice to qualify for a discount on any parts required for repair!
- How much will it cost to repair the vehicle?
- We cannot provide detailed quotations for the repair of vehicles - we simply sell far too many.
- You are welcome to use the images on this website and show them to your chosen repairer, alternatively you may ask a friend or independant engineer to come and inspect the vehicle on your behalf.
- Can you deliver?
- We offer a very competitive delivery service covering the Northwest, the Midlands and North Wales. Prices start from £30 plus vat. We will be pleased to quote for delivery outside these areas on request.
- Please note that our delivery drivers cannot accept payment for vehicles.
- Cars generally do not attract VAT - the price you see in our advertisments is the price you pay.
- Vans and commercial vehicles are subject to VAT, which is added at the current rate.
- I have other questions.
- If we have not answered all your questions please email to: firstname.lastname@example.org or contact us by telephoning 01606 553200.